Job Seeker Support

FAQs

• Contact Customer Service
• Do people actually get work off of SMU?
• Contacted by a scam artist?
• I Already Registered with Staff Me Up But I Lost My Password!
• Hey! I Didn’t Get My Validation Email!

Premium Membership and Features

• Reactivate your subscription
• How Do I Change My Subscription or Billing Information?
• It Appears That Jobs are Missing from my "Jobs I’ve Applied To" Page. Why is that?
• Why Can’t I See All of The "Archived Jobs I’ve Applied To"?
• What does the "Status" mean on the Jobs I've Applied To Page?

My Profile/Account

• How do I unsubscribe?
• How do I get an invoice/receipt?
• Will My Profile Show Up in a Google Search?
• How can I control the email/privacy settings of my Profile?
• I need to Logout of my Account!
• Can I add more than one current location to my Profile?

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Applying to Jobs

• What is rank?
• How do I add or change my PDF resume?