Why Didn't I Receive My Validation Email?

This article is for users who have created a new Staff Me Up account but haven't received their account validation email. We know you're excited to get started, so we'll walk you through the common reasons why this might happen and how to resolve it so you can get your profile up and running.

It can take 5-10 minutes for the validation email to arrive after you first create your account. If that time has passed and you still don't see it, here are a few things you can do:

1. Check your spam or junk folder. Sometimes, automated emails get filtered there by mistake.

2. Double-check your email address on file. It's easy to make a typo! Go to Edit Profile on your account and make sure your email address is correct. Common mistakes we see are things like "gnail.com" instead of "gmail.com" or "hotmail.con" instead of "hotmail.com".

3. Correct any typos. If you find a mistake in your email address, simply edit it. Correcting the email address will automatically resend the validation email.

If you've tried all the steps above and still haven't received your validation email, please contact us for further assistance. Our support team is happy to help you get this sorted out!